Terms of service
Last updated: October 6, 2026
These terms apply when you visit sannicosports.com or one of our club stores (for example, yourclub.sannicosports.com), create an account, or buy from us. Please read them before you order. By placing an order, you accept these terms.
1. Who we are
The store is run by Sannico Sports Inc. ("Sannico", "we", "us"), 12310 Albert-Hudon, Montréal, Quebec H1G 3K7, Canada. Phone: 514-277-5951. Email: [email protected] . Our store runs on Shopify.
2. Club stores and coach accounts
We run stores for soccer clubs. A club store sells kit chosen for that club, at the prices agreed with the club. Club items are only sold through that club's store.
Club coaches and managers may get a coach account, which lets them order for their team (for example, team orders, packages and player rosters). A coach account is for business use on behalf of the club. The coach is responsible for the accuracy of the player names, numbers and sizes they send us. Some team orders are sent to us for review before they are confirmed; those orders are only binding once we confirm them.
When you give us information about players (for example, a name and number to print), you confirm that you are allowed to share it with us for that purpose. See our Privacy Policy.
3. Products, prices and taxes
We describe and show our products as accurately as we can. Colours on screen can vary slightly from the real item.
Prices are in Canadian dollars. Sales taxes (GST, QST, HST or PST, depending on the delivery address) and any shipping charge are shown at checkout before you pay. If a price is clearly wrong because of an error, we will contact you before shipping and you can cancel the order at no charge.
4. Orders
Your order is an offer to buy. We accept it when we send you the order confirmation email. We may refuse or cancel an order, for example if an item is no longer available, a price was in error, or we suspect fraud. If we cancel, we refund you in full.
Items with a custom name, number, embroidery or initials, and club kit made for your club, are made to order. Check your spelling, numbers and sizes before you pay: once production starts, these orders cannot be changed or cancelled, except as required by law.
5. Payment
You pay at checkout with one of the payment methods shown there. Payments are handled by our payment providers; we do not store your full card number. Approved business accounts may pay on terms agreed with us in writing.
6. Delivery
We ship within Canada only. Delivery charges and times are explained in our Shipping Policy. Ownership of the goods and the risk of loss pass to you when the order is delivered.
If we do not deliver within 30 days of the delivery date we gave you (or, if we gave no date, within 30 days of your order), you may cancel the order as allowed by the Quebec Consumer Protection Act, and we will refund you.
7. Returns and refunds
Our Refund Policy explains what you can return and how. It does not limit your legal warranty rights.
8. Your account
Keep your sign-in details private. You are responsible for orders placed with your account. Tell us right away at [email protected] if you think someone else is using it. We may close an account that is used to break these terms.
9. Acceptable use
Do not misuse the website: no attempts to break its security, copy it in bulk, interfere with other users, or use it for anything unlawful. Do not ask us to print content that is offensive, unlawful, or that you do not have the right to use (for example, someone else's logo or trademark).
10. Content and trademarks
The text, photos, logos and design on this website belong to Sannico or to their owners, including the clubs and the brands we carry. Club crests and names are used with each club's permission. You may not reuse them without written permission.
11. Your rights as a consumer
If you are a consumer, nothing in these terms limits the rights you have under the Quebec Consumer Protection Act or other consumer laws that apply to you, including the legal warranty that goods are fit for their purpose and last a reasonable time.
12. Liability
To the extent allowed by law, we are not responsible for losses we could not reasonably foresee, or for delays caused by events beyond our control (for example, carrier delays or severe weather). This does not limit our liability where the law does not allow it, including toward consumers.
13. Privacy and cookies
How we handle personal information is explained in our Privacy Policy and our Cookie Policy.
14. Changes to these terms
We may update these terms. The version posted when you place your order applies to that order.
15. Law and language
These terms are governed by the laws of Quebec and the federal laws of Canada that apply there. Consumers keep the right to bring a claim before the courts of their own district.
These terms are available in French and in English. If there is a difference between the two, the French version prevails.
16. Contact
Sannico Sports Inc., 12310 Albert-Hudon, Montréal, Quebec H1G 3K7. Phone: 514-277-5951. Email: [email protected].